We’ll give you a free, no obligation estimate of your Australian tax refund. You can get this online now with our Australian tax calculator.

Alternatively you can simply send us your documents and signed forms and we'll evaluate your refund and give you a free estimate.

Australian residents for tax purposes

If your refund is less than $1,100, our fee is $99 + handling fee.

For refunds higher than that, our minimum fee is 9% of your refund + handling fee.

Early assessment

If you’ve left Australia and want us to apply for your refund before the end of the tax year, there are no extra charges. Our fees will be the same as those stated above.

Low refunds

For non-residents' refunds and refunds under AU$150 the fee is AU$87 + handling fee.

Our minimum fee covers:

1. Customer support 24/7 by phone and live chat
2. Online tracking service
3. Free phone / fax
4. Local staff to help with the application
5. Multi-lingual support
6. Tax specialists
7. Researchers on new legal developments
8. Quality team

If you filed a return within the last two years but you weren’t pleased with the results we can look into your case.

Lots of people don’t claim back all the tax they’re owed and we can find out for free if you’re owed a bigger refund. If you decide to re-apply, we can file an amended Australian tax return for you.

Even on a working holiday visa, if you earn more than $450 per month, your employer must contribute a value equivalent to 9.5% of your wages into a superannuation fund.

We can get your superannuation refund for you once you leave the country permanently and your visa expires.

Find more information on claiming your super back here.

Claiming tax back with us is easy. Here's how it works:

You register online and download our TaxPack for Australian tax returns. Then simply sign the forms and send them to us by one of the following:

• Scanning and email
• Taking a clear digital photo and emailing
• Fax
• Post
• Drop them into a local office (Sydney, Perth, Brisbane, Cairns, Darwin or Melbourne)

Once we have your signed forms we'll estimate your refund and give you access to an online tracking account. If you're missing documents we’ll get replacements for you.

Then we’ll prepare and file your Australian tax return.

As soon as we have your refund, we’ll get it to you as quickly as possible.

The issue of residency in Australia can be complicated and it’s vital to get your residency status correct when you’re filing for your Australian tax refund.

Regardless of your visa type (e.g. Working Holiday Maker visa, student visa, 457 Sponsorship visa etc.), you are generally deemed a resident for tax purposes in Oz if you show you’ve been living and working in the same location for a period of more than 6 months (183 days to be exact!).

We’ll figure out your tax residency for you; that’s why we include a short residency questionnaire in our taxpack.

Use our free online tax refund calculator to see how much tax you could get back now.

Your residency status for tax purposes is important because it helps determine your liability to pay Australian income tax.

If you're an Australian resident for tax purposes, you:

• Are entitled to the tax-free threshold
• Can claim tax offsets
• Generally have lower tax rates than a foreign resident

Typically, you’ll be considered a resident for tax purposes if you stayed more than 183 days in Australia and showed residential behaviour. Based on your answers to our residency questionnaire we’ll be able to evaluate your tax residency status.